By Tony
Deblauwe
Andrew, thanks for taking a few minutes with the Work Babble community. Andrew,
as we all know, the economic conditions throughout 2009 have created wealth
difficulties for many of us. Walking away from a dead-end job and trying to
pursue our own thing just doesn’t seem plausible these days. I have a few questions
for you to help people crack the code of business ownership.
1. Tell us a bit more about your background and how you became an
entrepreneur.
Originally
I am from Australia. When I was 26 years old and working for the
fourth business in a 5 year period, I looked at the management of the business,
the decisions they made and the hours they worked and decided I could do it
better than them. So I started looking
for the right business to buy. My father
was self employed, so I had watched how careful he was with money and his
decision making process. After about 4
months I found what I thought was the right business. It had an absentee owner, sales were stagnant
and employees were poorly trained. I
spoke with family friends who advised me a suggested price ceiling. I spoke with my father-in-law who was an
accountant and he said not to buy it. I
then borrowed the full purchase price and two years later received an offer
from a local businessman. I accepted his
offer which was 2.4 times higher than what I paid for the business…and moved my
wife and two children to America. Since then I’ve owned four other
businesses. I wouldn’t have it any other
way than being an entrepreneur.
2. As people plan for 2010 what are the top 3 things people should be
planning for right now?
The first thing I would suggest entrepreneurs
do, and many do not do, is create a business plan. There are many benefits to a business
plan. This includes the fact it is put
together over a period of time. This
period of time allows the entrepreneur to challenge some of their thoughts,
research anything that’s not clear and ultimately arrive at a clear road map
for the business. This is so important
as too many entrepreneurs fail to plan; which you guessed it, means they plan
to fail. Another reason I do my business
plan each year is that once you do the initial plan, it’s so much easier to
update each year, check that you achieved the goals that were set or if they
weren’t achieved, do some analysis and tweak the next 12 months.
Another thing to plan for right
now is the good news that the economy is improving. Perhaps the recession still has a little
longer to go; perhaps the business the entrepreneur’s working is doing
fine. Regardless, you can’t fight The
Fed and with interest rates at historically low levels, the housing market at
least bottoming if not healing and now the banks starting to lend,
entrepreneurs need to prepare for the upturn.
This means its listening time.
Listen to your customers and their needs, listen to your employees and
understand their needs be it more resources, training or whatever. To help organize your listening, consider
doing a SWOT analysis. A SWOT analysis
looks at Strengths, Weaknesses, Opportunities and Threats. If money is available, there can be value in
having an independent consultant provide this for you. They will see things from a different
perspective. If the money is not
available, do it yourself but share as much as you can with customers,
employees, your accountant and other professionals to get as many different
perspectives as you can.
The final suggestion is for the
entrepreneur to spend some time on themselves.
This recession has been brutal.
The reason why it’s been brutal is that it has been so long. Entrepreneurs know and understand
recessions. However, most entrepreneurs
are totally jaded and need to take time off to re-energize and be ready to rock
and roll. The Holiday Season can be a
critical business time for a lot of businesses.
Some speed up and some slow down.
Regardless, an entrepreneur must be entrepreneur strong so take a well
earned break.
3. What insight would you give a novice who fears taking risk?
For any would-be-entrepreneur,
understand that fear is very much a part and parcel of being an
entrepreneur. I would suggest that if an
entrepreneur ever loses the fear they cease to be an effective
entrepreneur. Fear can provide a warning
that a decision or a series of decisions don’t make sense or require further
research. It would be my suggestion,
that as an entrepreneur you need to embrace fear and have it as part of your
team. If the fear is too great then you
have your answer that being an entrepreneur, at that moment, may not be your
best decision. To help temper and manage
the fear, look and find the best mentor you know and trust. If you find the right match, they can help
you understand the difference between fear of failure and fear of making a
decision. All entrepreneurs suffer from
fear of failure; it’s the reason to work so hard and achieve. If fear of making a decision dominates, then
that will prevent the entrepreneur moving forward.
4. What are best do-it-yourself businesses these days that don’t
require a lot of training or start-up capital?
The answer to this question is a
service business. By definition,
providing a service to a customer generally doesn’t require a high capital
cost. Accountants, doctors, attorney’s, some
construction businesses, online businesses such as web designers or social
networking businesses and home and commercial cleaning businesses to name a
few. I would caution that starting or
going into a business, just because it doesn’t require a lot of training or
start-up capital may not be the best idea.
What’s critical is that the entrepreneur enjoys what they do. I would suggest all successful entrepreneurs
are totally immersed in what they do and this allows them to be successful.
5. Why do you feel confident about the 2010 economic outlook?
From my perspective as an
entrepreneur with so many things I want to do, the economic outlook is
important but not critical. I like to
know what’s happening in the economy but I don’t want to be controlled by
it. To prevent this happening I am
constantly evaluating what I’ve done and if it was effective and how I can do
things better. For me, the bottom line
is that as an entrepreneur, I will be successful if I am meeting a customer
need. I therefore need to stay focused
on listening to my customers and making sure I am meeting their need. If the market changes, I need to change with
it, but if I listen to my customers the rest will take care of itself.
6. Where can people get more information about you and your products?
The service I provide is to help
entrepreneurs exit or enter business ownership.
For those entrepreneurs that have
a business and want to sell, I perform a business valuation to make sure the
selling price matches the owners expectation, create a marketing package to
represent the business in the best light possible and then advertise and market
it to business buyers. As buyers
inquire, they are qualified to make sure they are a potential match for the
business with the finances in place and necessary management experience while
at all times protecting the confidentiality of the business. I then handle the negotiations, legal
documents and due diligence process to close the escrow and ensure everything
transfers correctly.
For would-be-entrepreneurs I help
them understand they have three options.
Start their own business, buy an existing business or buy the rights to
a local franchise. Each option appeals
to a different entrepreneur taking into account their financial resources,
management skills, risk tolerance, business and industry experience. My goal is not to put a square peg in a round
hole; so I do lots of listening so the would-be-entrepreneur decides whether or
not to buy a business; not be sold one.
To help entrepreneurs with each of
these options, I have written a book on each topic based on my experiences of owning
and operating my own businesses in two countries. The first book is called Successfully Sell
Your Business: Expert Advice from a Business Broker. The other books are Successfully Start Your
Business: Expert Advice from a Business Broker, Successfully Buy Your Business:
Expert Advice from a Business Broker and Successfully Buy Your Franchise:
Expert Advice from a Business Broker. All
books are available from my website www.Andrew-Rogerson.com
or www.Amazon.com. My website also has free sample documents to
help entrepreneurs and these are available at www.Andrew-Rogerson.com/sample-documents
Thank you
so much Andrew - this is all fantastic guidance and insight. I know so many
creative people that feel trapped in the corporate world and don’t know how to
get their ideas off the ground or if it’s a good idea in the first place.
If this
describes you, definitely check out Andrew’s website for more information.